Contact me on +386 68 175 788 or valeriya@vallineart.com

Shipping and refund policy

Shipping to Slovenia: 3,90 euro, free shipping on all orders above 40 euro.
Shipping to Europe: 6,90 euro
Shipping to the rest of the world: 19,90 euro
The average shipping time to Slovenia is 3-4 business days, for other countries 12 business days depending on the delivery destination.

Cancel or return of order:
You may cancel or return your order from the date you place the order until 14 days after receipt of the ordered items. If you have been charged for the items, you will receive a refund which will include the delivery costs you have paid. Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded.

If you wish to cancel or return your order, you have to notify us via email or post. (Valeriya Vasileva, Pražakova Ulica 14, 1000 Ljubljana, Slovenia). We will provide a refund attempting to use the same method used to make the payment as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. Another payment method may be used for the refund, provided that you consent to such change; in any case, this will not generate any additional charges.

You must return the goods to us immediately or in any case not later than 14 days after you have informed us about the cancelation of the order. You bear the direct costs of returning the goods (shipping costs).